top of page

LABOR MANAGEMENT & PEOPLE RELATIONS EXPERT

"Empowering leaders to explore innovative approaches in HR best practices ranging from small business to large-scale organizations" 

SERVICES

Providing clients with specialized expertise in conducting Workplace Investigations, Successful Alternative Dispute Resolutions, and Forward Thinking Preventative Care Measures through effective Audit and Compliance Reviews in employment matters.

 

​

​

kisspng-vehicle-inspection-computer-icon

AUDIT AND COMPLIANCE

  • Work Place Investigations 

  • Performance Management

  • ​Streamline Process Flow

  • Hiring Practices

  • Company Policies

shutterstock_203701285_small.png

ALTERNATIVE DISPUTE RESOLUTION

  • Conciliation and Negotiation of Settlement Agreements

  • Conflict Management

  • Preparation for Arbitration and Mediation.

collaboration-300x300.jpg

PROJECT COLLABORATION

  • Streamlining Policies and Procedures

  • Workforce Management

  • Succession Planning

  • Job Analysis

​

​

​

Police Patch

SAFETY SENSITIVE POSITIONS

  • ​Specialized in personnel matters concerning Law Enforcement, Fire Suppression, and Operating Engineers etc.

Home: Service

"Creativity is imagination having fun"

- Albert Einstein

Home: Client
1986.jpg

DISNEY PARKS & RESORTS U.S.

Labor Relations, Management

Deliver creative solutions that lend to the evolution of enhanced, efficient departmental operations. Navigate challenges that exist within adversarial conditions with grace and expertise. Identify and present risk factors; follow up with corresponding alternative solutions. Manage projects that drive positive changes in a creative work setting.

Seal.png

STATE OF CALIFORNIA

Labor and Human Resources Management

Assess plan and direct the development of policies, procedures, training, re-organizations, and disciplinary actions. Direct the labor relations program and evaluate its efficacy in meeting departmental goals strategic objectives, expectations. Provide statewide oversight and direction on labor relations and personnel matters to departmental staff. 

tms.png

THE MONEY STORE

Employee Relations Management

Establish employer-employee relationships in assessing program needs by developing and conducting surveys, researching, data gathering, and evaluating information to provide alternatives and recommendations to program directors.

lily.jpeg

My mission is to bring light to workplace discords through connectivity in finding value in the contrast, client ownership of the collaborative experience, purely enabling a culture of employee-employer positive relations.

​

Throughout my career, I have participated in complex employment matters which include conducting workplace investigations, negotiation of grievance settlements, arbitration and unfair labor practice hearings, resolution of employee complaints, and I have extensive experience in conflict management on sensitive and controversial matters.

Lily Cervantes, PHR

  • LinkedIn Social Icon
Home: Testimonial
Home: Contact

HOW MAY WE SERVE YOU?

-

Thank you for your inquiry. We will respond to you within 1 - 2 business days.

bottom of page