LABOR MANAGEMENT & PEOPLE RELATIONS EXPERT
"Empowering leaders to explore innovative approaches in HR best practices ranging from small business to large-scale organizations"
SERVICES
Providing clients with specialized expertise in conducting Workplace Investigations, Successful Alternative Dispute Resolutions, and Forward Thinking Preventative Care Measures through effective Audit and Compliance Reviews in employment matters.
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"Creativity is imagination having fun"
- Albert Einstein
DISNEY PARKS & RESORTS U.S.
Labor Relations, Management
Deliver creative solutions that lend to the evolution of enhanced, efficient departmental operations. Navigate challenges that exist within adversarial conditions with grace and expertise. Identify and present risk factors; follow up with corresponding alternative solutions. Manage projects that drive positive changes in a creative work setting.
STATE OF CALIFORNIA
Labor and Human Resources Management
Assess plan and direct the development of policies, procedures, training, re-organizations, and disciplinary actions. Direct the labor relations program and evaluate its efficacy in meeting departmental goals strategic objectives, expectations. Provide statewide oversight and direction on labor relations and personnel matters to departmental staff.
THE MONEY STORE
Employee Relations Management
Establish employer-employee relationships in assessing program needs by developing and conducting surveys, researching, data gathering, and evaluating information to provide alternatives and recommendations to program directors.
My mission is to bring light to workplace discords through connectivity in finding value in the contrast, client ownership of the collaborative experience, purely enabling a culture of employee-employer positive relations.
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Throughout my career, I have participated in complex employment matters which include conducting workplace investigations, negotiation of grievance settlements, arbitration and unfair labor practice hearings, resolution of employee complaints, and I have extensive experience in conflict management on sensitive and controversial matters.
Lily Cervantes, PHR
HOW MAY WE SERVE YOU?
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